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  • Writer's pictureGWSC Team

Signs That You Need Watch Repair Service

Updated: Jul 9

A well-maintained watch is more than just a timepiece; it’s a statement of precision and craftsmanship. Just like any finely tuned machine, your watch needs regular care to ensure its longevity and accuracy. Whether it's a treasured heirloom or a daily essential, recognizing when it's time for watch repair can save you from more significant issues down the line. Here's a guide to help you understand the key signs that your watch needs professional attention.


Key Indicators That Your Watch Needs Repair


Inaccurate Timekeeping


Understanding Timekeeping Standards


COSC Standards: The Contrôle Officiel Suisse des Chronomètres (COSC) sets the benchmark for timekeeping accuracy in watches. A watch certified by COSC should not deviate more than -4/+6 seconds per day.

Deviations in Accuracy: If your watch is gaining or losing more time than this, it’s a clear sign that it requires professional inspection and repair.


Why Accurate Timekeeping Matters in Singapore


Fast-Paced Lifestyle: In a bustling city like Singapore, every second counts. Whether catching a train or attending a business meeting, accurate timekeeping is essential.

Professional Reliability: For professionals who rely on their watch to manage their day, an inaccurate watch can lead to missed appointments and deadlines.


Common Causes of Inaccurate Timekeeping


Magnetic Fields: Exposure to magnetic fields can disrupt the movement of your watch, affecting its accuracy.

Impact Damage: Dropping your watch or subjecting it to strong impacts can cause internal components to misalign or break.

Wear and Tear: Over time, the natural wear and tear of daily use can affect the precision of your watch’s movement.


Steps to Take


Seek Professional Help: If you notice significant deviations in timekeeping, it’s time to consult a watch repair specialist.

Regular Servicing: Schedule regular maintenance every three to five years to ensure your watch remains in optimal condition.



Second Hand Skips Seconds


Quartz Watches and Battery End-of-Life Indicators


Identifying the Issue: In quartz watches, a skipping second hand usually indicates the battery is nearing the end of its life.

Impact of a Dead Battery: Failing to replace the battery in time can lead to leakage, which might damage the watch’s internal components.


Importance of Timely Battery Replacement


Preventing Damage: A timely battery replacement can prevent potential damage to the movement and other internal parts.

Ensuring Longevity: Regular battery changes extend the overall lifespan of your watch.


Steps to Take


Immediate Action: If the second hand starts skipping, replace the battery immediately.

Professional Battery Replacement: Consider having the battery replaced by a professional to ensure it’s done correctly and safely.


Watch Stopped Completely


Common Causes


  • Dead Battery: The most common reason for a watch to stop is a dead battery.

  • Water Damage: Water infiltration can cause significant damage to the watch’s movement, stopping it entirely.

  • Impact Damage: A hard fall or impact can disrupt the internal mechanics.


Urgency of Addressing a Stopped Watch


  • Preventing Further Damage: Ignoring a stopped watch can lead to more severe issues, especially if water damage is involved.

  • Maintaining Accuracy: Prompt repair ensures that your watch continues to function accurately and reliably.


Steps to Take


  • Immediate Inspection: Have your watch inspected by a professional as soon as it stops.

  • Preventive Measures: Regular checks and maintenance can prevent your watch from stopping unexpectedly.


Turning the Crown Feels Weird


Significance of a Properly Functioning Crown


  • Manual Winding and Time Setting: The crown is essential for manual winding and setting the time. It should turn smoothly without resistance.

  • Signs of Issues: Difficulty in turning the crown, feeling of looseness, or hearing strange noises indicate internal problems.


Issues Indicated by a Faulty Crown


  • Internal Damage: A crown that doesn’t function correctly can be a sign of internal damage or misalignment.

  • Risk of Water Infiltration: A loose or malfunctioning crown can compromise the watch’s water resistance.


Steps to Take


  • Professional Assessment: If the crown feels unusual, have it checked by a watch repair specialist immediately.

  • Regular Maintenance: Ensuring the crown is in good condition is part of routine watch maintenance.

By staying alert to these signs, you can ensure that your watch receives the care it needs, preserving its functionality and value for years to come.


DIY vs. Professional Watch Repair



Pros and Cons of DIY Repairs


Simple Tasks That Can Be Done at Home


  • Battery Replacement: Changing the battery in a quartz watch is a relatively straightforward task that many watch owners can handle with basic tools.

  • Strap Replacement: Swapping out an old or damaged watch strap for a new one is another easy task that doesn’t require professional skills.


Risks of DIY Repairs for More Complex Issues


  • Potential for Further Damage: Without the proper tools and expertise, attempting to fix internal components can cause more harm than good.

  • Loss of Warranty: DIY repairs can void any existing warranties on your watch, leading to more expensive repairs down the line.

  • Complexity of Modern Watches: Modern watches, especially those with advanced features, have intricate movements that require specialized knowledge to repair correctly.


When to Seek Professional Help


  • Mechanical Issues: If your watch has mechanical issues such as inaccurate timekeeping or a malfunctioning crown, it’s best to consult a professional.

  • Water Damage: Water infiltration can cause significant internal damage. Professional repair services can thoroughly dry and repair the watch to prevent long-term issues.

  • Internal Component Replacement: Replacing internal components, such as gears or springs, requires precision and expertise that only a professional watchmaker can provide.


When to Seek Professional Help


  • Mechanical Issues: If your watch has mechanical issues such as inaccurate timekeeping or a malfunctioning crown, it’s best to consult a professional.

  • Water Damage: Water infiltration can cause significant internal damage. Professional repair services can thoroughly dry and repair the watch to prevent long-term issues.

  • Internal Component Replacement: Replacing internal components, such as gears or springs, requires precision and expertise that only a professional watchmaker can provide.


Long-term Benefits of Professional Watch Repair at Global Watch Service Centre


Expertise and Precision


  • Swiss-Trained Technicians: Our technicians have over 30 years of experience and are trained in Switzerland, ensuring they possess the highest level of skill and knowledge.

  • Genuine Parts and Proper Tools: We use only genuine parts and the correct tools for all repairs, guaranteeing the quality and longevity of our work.


Comprehensive Service


  • Range of Watches Serviced: We specialize in servicing a wide variety of watches, including quartz, mechanical, manual, chronograph, and mid-complications.

  • Preventive Maintenance: Regular servicing at our center helps prevent future issues, extending the lifespan of your watch.


Customer Satisfaction


  • Reputation and Reviews: Our commitment to excellence has earned us a strong reputation and positive reviews from our customers.

  • Certifications and Warranties: We offer certifications and warranties on our repair services, providing peace of mind and assurance of our work’s quality.

By understanding the limitations of DIY repairs and recognizing the benefits of professional service, you can make informed decisions that ensure the optimal care and maintenance of your watch. Whether it’s a simple battery replacement or a complex mechanical repair, Global Watch Service Centre is equipped to provide the expert attention your timepiece deserves.



Maintenance Tips to Avoid Frequent Repairs


Regular Cleaning


Simple Cleaning Routines


  • Exterior Cleaning: Regularly wipe the exterior of your watch with a soft, lint-free cloth to remove dust, dirt, and sweat.

  • Band Cleaning: For metal bands, use a soft brush and mild soapy water to clean between the links. For leather bands, use a damp cloth and avoid soaking the leather.


Professional Cleaning


  • Periodic Deep Cleaning: Have your watch professionally cleaned every one to two years to ensure that all internal and external parts are free from dirt and grime.

  • Ultrasonic Cleaning: Professional services often use ultrasonic cleaning methods to thoroughly clean the watch’s intricate parts without causing damage.


Proper Storage


Storing Your Watch Correctly


  • Watch Box: Store your watch in a dedicated watch box to protect it from dust and accidental damage.

  • Avoiding Magnets: Keep your watch away from electronic devices and other sources of magnetic fields that can affect its accuracy.


Environmental Considerations


  • Temperature and Humidity: Store your watch in a cool, dry place to prevent damage from extreme temperatures and humidity.

  • Moisture Protection: Use silica gel packets in your storage box to absorb excess moisture and protect your watch from rust and corrosion.


Handling and Wearing Tips


Best Practices for Handling Your Watch


  • Gentle Handling: Always handle your watch with clean, dry hands to prevent transferring oils and dirt.

  • Secure the Crown: Ensure the crown is fully pushed in or screwed down to maintain the watch’s water resistance.


Wearing Tips to Prolong Watch Life


  • Avoiding Shocks and Impacts: Remove your watch during activities that could cause strong impacts, such as sports or heavy manual labor.

  • Regular Use: Wear your automatic watch regularly to keep its movement lubricated and running smoothly.

By incorporating these maintenance tips into your routine, you can significantly extend the life of your watch and reduce the frequency of repairs. Simple actions like regular cleaning, proper storage, and careful handling go a long way in preserving the condition and functionality of your timepiece.


Choosing the Right Watch Repair Service in Singapore


Reputation and Reviews


Importance of Choosing a Reputable Service Center


  • Quality Assurance: A reputable service center guarantees high-quality repairs and maintenance.

  • Customer Trust: Trustworthy centers build their reputation on positive customer feedback and consistent service excellence.


How to Evaluate Reviews


  • Online Reviews: Check platforms like Google Reviews, Yelp, and local forums to see what other customers say about their experiences.

  • Word of Mouth: Personal recommendations from friends or family can provide reliable insights into the service quality.


Global Watch Service Centre's Reputation


  • Customer Testimonials: We pride ourselves on glowing testimonials from our satisfied clients.

  • Industry Recognition: Our center is recognized within the industry for our commitment to excellence and precision.


Certifications and Warranties


Why Certifications Matter


  • Professional Standards: Certifications indicate that the service center meets professional standards in watch repair.

  • Technician Expertise: Certified technicians have undergone rigorous training and assessments to qualify for their credentials.


Warranties and Guarantees


  • Peace of Mind: A warranty on repair services ensures that any issues arising from the repair will be addressed without additional cost.

  • Genuine Parts: Warranties often guarantee the use of genuine parts, ensuring compatibility and longevity.


Global Watch Service Centre's Certifications and Warranties


  • Certified Technicians: Our technicians are certified by respected watchmaking institutions, ensuring top-tier service.

  • Comprehensive Warranties: We offer warranties on all our repair services, providing peace of mind and assurance of quality.


Ensuring the Use of Genuine Parts


Importance of Genuine Parts


  • Quality and Compatibility: Genuine parts are designed specifically for your watch, ensuring perfect fit and function.

  • Longevity: Using authentic parts extends the life of your watch and maintains its value.


Risks of Using Counterfeit Parts


  • Reduced Performance: Non-genuine parts may not perform to the same standard, leading to further issues.

  • Potential Damage: Counterfeit parts can cause additional damage to your watch’s movement and other components.


Global Watch Service Centre's Commitment to Authenticity


  • Sourcing Genuine Parts: We source all parts directly from manufacturers or authorized distributors to guarantee authenticity.

  • Transparency: We provide detailed information about the parts used in our repairs, ensuring full transparency with our customers.

By considering these factors, you can choose the right watch repair service in Singapore with confidence. The Global Watch Service Centre stands out for its reputation, certified expertise, and commitment to using genuine parts, ensuring that your watch receives the highest level of care and precision.


Why Choose Global Watch Service Centre


Expertise and Precision


Highlighting Our Technicians' Expertise


  • Swiss-Trained Technicians: Our technicians have received extensive training in Switzerland, the world’s hub for high-quality watchmaking.

  • Over 30 Years of Experience: With decades of hands-on experience, our team has encountered and expertly resolved a vast array of watch-related issues.


Servicing a Wide Range of Watches


  • Quartz Watches: Expertise in battery replacements, movement repairs, and more.

  • Mechanical and Manual Watches: Skilled in intricate repairs and maintenance of traditional timepieces.

  • Chronographs and Mid-Complications: Proficient in handling complex watch features, ensuring they function seamlessly.


Commitment to Using Genuine Parts


  • Authenticity Guaranteed: We use only genuine parts sourced directly from manufacturers or authorized distributors.

  • Precision Tools: Equipped with the latest tools and technology, we ensure precise repairs and adjustments.


Preventive Measures


Regular Servicing as a Preventive Measure


  • Scheduled Maintenance: Regular check-ups every three to five years prevent major issues and keep your watch in optimal condition.

  • Detailed Inspections: Comprehensive inspections during servicing identify potential problems before they become serious.


Extending the Lifespan of Your Watch


  • Proper Lubrication: Ensuring all moving parts are well-lubricated to minimize wear and tear.

  • Accurate Timekeeping: Regular adjustments and calibrations keep your watch accurate and reliable.


Customer-Centric Approach


Personalized Service


  • Individual Attention: Every watch is unique, and we tailor our services to meet the specific needs of each timepiece.

  • Detailed Consultations: We provide thorough consultations to understand your concerns and explain our recommended solutions.


Customer Satisfaction


  • Positive Feedback: Our commitment to excellence has earned us high praise from our customers, reflected in numerous positive reviews and testimonials.

  • Warranty and Support: We stand by our work with comprehensive warranties, ensuring you feel confident in the quality of our services.


Unique Advantages of Global Watch Service Centre


Why We Stand Out


  • Reputation for Excellence: Known for our meticulous attention to detail and high standards of workmanship.

  • State-of-the-Art Facilities: Our service center is equipped with the latest technology to handle even the most complex repairs.

  • Trusted by Collectors: Many watch collectors and enthusiasts trust us with their valuable timepieces, a testament to our reliability and expertise.

  • Prompt Service: We encourage regular check-ups and immediate attention to any signs of trouble to ensure your watch remains in perfect working condition.

  • Professional Care: Entrusting your watch to our professional care guarantees its longevity and optimal performance.


Ready For Watch Repairs?


Choosing Global Watch Service Centre means entrusting your timepiece to a team of experts dedicated to maintaining the highest standards of watch repair and maintenance. With our blend of expertise, genuine parts, and customer-centric approach, we ensure your watch receives the care it deserves, keeping it in pristine condition for years to come.

Timely watch repair and maintenance are essential to ensure your timepiece remains accurate and reliable. By recognizing the signs that your watch needs professional attention and choosing a reputable service like Global Watch Service Centre, you can preserve the longevity and functionality of your watch. Our expertise, genuine parts, and customer-centric approach set us apart, making us the preferred choice for watch enthusiasts and collectors in Singapore.

If you notice any issues with your watch or it's time for regular maintenance, don't hesitate to reach out to us. Visit our website or contact us at cs@globalwatchservice.com.sg for individual inquiries or call us at (65) 66553388 or (65) 97524931. For corporate inquiries, please call (65) 97524931. Our opening hours are Monday to Friday, 10 am to 6 pm, and we are closed on Sundays and public holidays. Please WhatsApp to book an appointment before coming. Ensure your watch receives the best care with our professional watch repair services.

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