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Reliable & Trustworthy Watch Repair Services Support for Manufacturers and Retailers

Global Watch Service Centre offers dedicated corporate enquiry services for brand manufacturers and retailers who require impeccable watch repair services. Our commitment to precision and reliability makes us an ideal partner in the watch industry, providing bespoke solutions to meet your unique business needs.

 

Streamline Your Operations: Outsource Your Watch Service Centre to Us

 

Have you considered establishing a dedicated watch service centre in Singapore? Managing such a facility involves significant overheads including rental, renovation, salaries, and other operational costs. In today's competitive landscape, staying lean and minimizing unnecessary expenses is crucial. Instead of bearing these costs, you can allocate your resources to other strategic areas of your business.

 

However, not having an official service centre could mean a lack of brand presence and customer support in Singapore or elsewhere in the region. To strike a balance and gain the best of both worlds, you may consider Global Watch Service Centre as your outsourcing solution.

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Challenges you might face with operating your own service centre

Initial Setup Costs

Significant investment required for setup, including equipment and facility expenses.

Ongoing Operational Costs

Continuous expenses such as rent, utilities, and maintenance.

Human Resources

Managing staff involves complexities like salaries, benefits, annual leave, National Service leave, maternity leave, and other HR matters.

Operational Risks

Potential challenges in daily operations that can affect service quality and brand reputation.

Why Choose Global Watch Service Centre?

Choosing Global Watch Service Centre means partnering with a service provider renowned for its expertise and trustworthiness. We understand the unique demands of brand manufacturers and retailers, offering tailored solutions that ensure your products meet the highest standards of quality and reliability.

 

Our founder brings over 30 years of experience in the watch industry, having collaborated with prestigious Swiss Watch Groups, major distribution companies, and luxury watch retail groups with a presence in the Southeast Asia region. It's likely you've already crossed paths or even consulted with her regarding your brand's entry into the SEA market. This depth of experience and regional insight positions us uniquely to understand and effectively meet your needs.

 

All our in-house technicians have over 30 years of professional watch servicing experience. They are Swiss trained and held positions working for established Swiss Watch companies in Singapore such as Rolex, Audemars Piguet, Breitling, Raymond Weil, Vulcain SA, Swatch Group. They are specialists, licensed and fully equipped with the expertise & capabilities handling majority of the movements in Swiss brands and more than capable to support brands using ETA, Selita, Ronda, Valjoux, etc movements!

 

To uphold a professional and high competency in watch servicing, we feature 3 official tests to ensure that the watches are in top quality before completing our service. Watches are put through water proofing, calibration of timing and demagnetization. To further demonstrate our commitment to service excellence, we offer a 1-year certified warranty for our clients.

 

At GWSC, we are customer centric and believe that a relationship with the client should always be developed first. We pride ourselves in being transparent, having a reasonable pricing and impeccable customer service. From service to ambience, GWSC aims to create a unique experience that will re-affirm the professional service standards and at the same time, be part of the community.

Custom Solutions for Corporate Clients

We offer flexible and scalable solutions to meet the specific needs of our corporate clients

Bulk Servicing Contracts

We provide customised bulk servicing contracts for the regular maintenance and repair of multiple timepieces. These contracts are designed to offer cost-effective solutions while ensuring high standards of service. Our bulk servicing options include scheduled maintenance, reducing the likelihood of unexpected breakdowns and extending the life of your watches.

Warranty and After-Sales Service Support

Our reliable warranty and after-sales service support enhances your brand's reputation by ensuring customer satisfaction. We handle all warranty repairs efficiently, providing detailed reports and transparent communication. This service helps build trust with your customers, knowing that their watches are in expert hands.

Logistics and Inventory Management

Efficient logistics and inventory management services are critical for minimising downtime and ensuring timely repairs. We manage the entire process from collection to delivery, keeping track of each watch through our sophisticated tracking systems. This ensures that your timepieces are serviced and returned promptly, maintaining the smooth operation of your business.

Corporate Partnership Benefits

Partnering with Global Watch Service Centre offers numerous benefits tailored to business clients.

Dedicated Account Management

We assign a dedicated account manager to streamline communication and coordinate all service activities. This ensures that your requirements are understood and met promptly. Our account managers are experienced in handling corporate clients, providing personalised attention and support.

Priority Service

Corporate clients receive expedited turnaround times, ensuring that your business needs are met without delay. Our priority service ensures that your watches are serviced and returned quickly, reducing downtime and enhancing operational efficiency. This is particularly beneficial during peak seasons when quick turnaround is essential.

Competitive Pricing

Our transparent and competitive pricing structures are designed specifically for corporate clients, offering fair and affordable rates. We provide detailed quotations and flexible pricing options, ensuring that you receive the best value for your investment. Our pricing model is designed to accommodate large volumes, making it cost-effective for businesses.

Confidentiality and Security

We ensure the secure handling and storage of all timepieces, maintaining complete confidentiality. Your watches are stored in secure facilities with strict access controls, ensuring their safety at all times. We also implement rigorous data protection measures to safeguard any sensitive information related to your business.

Customer Testimonials

What Our Clients Say About Us

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"Global Watch Service Centre has been a cornerstone in maintaining the quality of our products. Their expertise and reliable watch repair services have ensured our timepieces meet the highest standards, significantly boosting customer satisfaction." - Precision Watch Co.

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"We've partnered with Global Watch Service Centre for several years, and their professional approach and meticulous attention to detail never cease to impress. Their ability to handle high volumes of watch battery replacements and watch glass replacements without compromising quality is exceptional." - Maurice Lacroix SA

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"As a leading retailer, our reputation depends on the quality of our after-sales service. Global Watch Service Centre's prompt and reliable watch polishing and watch restoration services have helped us maintain a loyal customer base. We highly recommend their corporate services." - Dunhill Timepieces

Sustainability and Ethical Practices

Global Watch Service Centre is dedicated to sustainable and ethical practices. We adhere to environmentally friendly processes and ensure the ethical sourcing of all replacement parts. Partnering with us means aligning with a service provider that values sustainability and corporate responsibility.

Experience top-tier watch repair services at Global Watch Service Centre, trusted by manufacturers and retailers for our meticulous care and expertise. Join us today and elevate the quality of your timepieces!

  • What services do you offer for watch repair?
    We provide a comprehensive range of watch repair services, including complete overhaul and restoration, battery replacement, bracelet and strap adjustment, crystal replacement, watch polishing, crown replacement, and authentication. Please note that polishing, crown, and crystal replacement services are available only with a complete overhaul.
  • How long does a watch battery replacement take?
    A watch battery replacement typically takes about 15 to 30 minutes. However, the exact time may vary depending on the watch model and any additional services required. Our goal is to provide quick and efficient service to minimize your wait time.
  • Can you replace the glass on my watch?
    Yes, we offer watch glass/crystal replacement services for a variety of watch brands and models. We source original brand crystals to ensure your watch retains its original appearance and protection. Our technicians are skilled in precise glass fitting to maintain the integrity and functionality of your timepiece.
  • What is included in your watch polishing service?
    As polishing service is offered only to our Complete Overhaul customers, we will "strip down" your watch by removing the movement, leaving only the case, bracelet, and buckle for polishing. This ensures that your watch's internal parts are not compromised by the vibrations during polishing, and allows our polisher to carefully remove scratches and blemishes from the metal surfaces. We use specialised tools and techniques to restore the original lustre of your watch, whether it is made of stainless steel or gold. This service helps maintain the aesthetic appeal of your timepiece.
  • What happens if my watch is still not working after a battery change?
    If your watch is still not functioning after a battery replacement, it likely requires further assessment to determine if there is an issue with the module or circuit. You are required to check in your watch so that we can source the exact module or movement for replacement and overhaul. Please note that the battery charge is non-refundable.
  • What does watch restoration involve?
    Watch restoration or complete overhaul entails a total disassembly of your watch, including the case and movement or movement parts. Quartz Watches: The overhaul process involves disassembling the watch, crown, stem, case, dial, hands, wheels, movement, gaskets, etc. Each part is cleaned, replaced, and reassembled, then oiled, and the case is pressure tested. Comes with a warranty.
  • How do you adjust watch bracelets?
    Our watch bracelet adjustment service ensures a perfect fit by adding or removing links to match your wrist size. We handle both metal and leather bracelets, using precise tools to maintain the integrity of the bracelet. This service enhances the comfort and style of your watch.
  • Do you offer warranty on your watch repair services?
    Yes, we offer a warranty on our Complete Overhaul service to ensure customer satisfaction and confidence in our work. The warranty period may vary depending on the specific service provided and the age of the timepiece. We stand by the quality of our repairs and are committed to addressing any issues that may arise post-service.

FIND US

333, Kreta Ayer Heights, #02-18, Singapore 080333

 

For Individual Enquiry

cs@globalwatchservice.com.sg

Tel: (65) 66553388 / (65) 97524931

For Corporate Enquiry

Tel: (65) 97524931

OPENING HOURS:

Mon to Fri: 10am - 6pm​​

Closed on Sundays & PH

Please whatsapp to book appointment before coming, thank you,

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